Fan Is Making Noise

Is your ceiling fan experiencing noise during operation? Follow these troubleshooting steps.

Verify Installation: (Refer to Installation guides)

1. Verify all mounting hardware is secure and tight.
2. Make sure that the slack is removed from the safety cable and all electrical connections are tucked in so they do not make contact with the wiring canopy at the ceiling.
3. Verify that the mounting ball and downrod assembly are properly seated in the mounting bracket. The metal wedge that secures the downrod must be fully seated inside the mounting ball, and the set screw should be fully tightened.
4. Ensure that the cutout in the mounting ball is properly aligned and resting on the rib inside the mounting bracket.
5. Ensure that the downrod/motor mounting bolt is fully tightened and the bell-shaped wiring cover is not touching the motor cover.
6. Ensure blades are neither loose nor overtightened. Tighten blade screws until comfortably hand‑tight using a handheld screwdriver only—do not use power tools. Verify blades sit evenly around the motor, do not contact the light kit, and show consistent spacing around the fan.

Check out these troubleshooting guides and support videos for extra assistance!

Noise Troubleshooting Guide:

• Haiku L Noise

Noise Troubleshooting Support Video:

• Haiku L Wobble & Noise